Many of our patients are receiving long term treatment and are eligible for ‘repeat prescriptions’. Usually, we see these patients every six months, although for some conditions and often at the start of a new treatment, this may be more frequently.
If your pet is due more of their usual medication, please contact us no less than 48-hours before you would like to collect this. This may be done by calling the surgery on the following numbers:
- Billy Mill – 0191 296 4449
- Forest Hall – 0191 266 6286
- Heaton – 0191 276 1064
- Low Fell – 0191 491 5855
Please note we ask for at least two working days’ notice, so that our staff have the opportunity to order this specifically should we need to, but also to ensure that the medicine is still appropriate for your pet, and to arrange a recheck if necessary.
For routine flea and worming treatments for patients already under our care, we ask you to try to give us 24-hours’ notice. We accommodate all requests as fast as possible.